Política de envío

Shipping Policy for Armor Vision UK Ltd

At Armor Vision UK Ltd, we are committed to providing our customers with high-quality products and a seamless shopping experience. Our shipping policy outlines the steps we take to ensure your order is processed and delivered promptly and efficiently.

1. Processing Time

  • All orders are processed within [1-2 business days] from the time the order is placed. Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been processed, you will receive a shipping confirmation email with tracking details (if applicable).

2. Shipping Rates

  • Shipping costs are calculated based on the destination and the weight of the items in your order. You can view the shipping costs at checkout before completing your purchase.

  • Free UK Shipping: We offer free standard shipping on all UK orders over £50 (before taxes).

3. Delivery Times

  • UK Orders:

    • Standard Delivery: 1-3 business days.

    • Please note that delivery times may vary due to factors such as weather, location, and courier availability.

  • International Orders:

    • Delivery times vary by destination and courier. Typically, international orders will arrive within 7-14 business days depending on the country.

    • Customers are responsible for any customs duties or taxes that may apply to international orders.

4. Courier Partners

We partner with reliable couriers, DPD and DHL, to ensure your order is delivered safely and on time. We will select the most suitable courier based on your location and the shipping method chosen.

5. Order Tracking

Once your order has been dispatched, we will send you an email with a tracking number and a link to track your shipment. If you experience any issues with tracking, please feel free to contact our customer service team.

6. Shipping Restrictions

  • Unfortunately, we do not ship to Russia at this time.

7. Shipping Address

  • Please ensure that your shipping address is correct when placing your order. Armor Vision UK Ltd cannot be held responsible for delays or mis deliveries due to incorrect or incomplete addresses.

  • If there is an issue with the shipping address, please contact us immediately at sales@armorvision.co

8. Lost or Damaged Orders

  • If your order is lost or damaged during transit, please contact us as soon as possible. We will work with the courier service to resolve the issue and arrange for a replacement or refund where appropriate.

  • Claims for lost or damaged goods must be made within 14 days of delivery.

9. Returns and Exchanges

  • For information on returns, exchanges, and refunds, please refer to our Returns Policy section on our website.

10. Contact Us

If you have any questions or concerns about your order, please don’t hesitate to get in touch with us:

  • Email: sales@armorvision.co

  • Business Hours: 09:00 to 17:00

Please go to your region's store.